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Website maintenance

A website that never gets abandoned

Most small-business websites are built once, then slowly rot: software goes unpatched, backups don't exist, and small updates never happen. Ours don't — because keeping your site healthy is literally what your plan pays for.

Why it matters

An unmaintained site gets slower, weaker, and lonelier

Not all at once — a little every month.

Unpatched software is how small-business sites get hacked. Slow, aging pages are how they quietly drop down Google's rankings. And a site whose hours and prices are wrong is how customers lose trust before they ever call.

Maintenance isn't glamorous — it's just the difference between a website that keeps earning and one that becomes a liability. We do it every month, quietly, so you never have to think about it. (Wondering why your current site crawls? We wrote up the usual suspects.)

What we watch, so you don't have to

  • Is your site up and fast? (checked 24/7)
  • Security updates & patches, applied automatically
  • Daily backups, stored safely off the server
  • Traffic spikes & scaling
  • SSL certificates before they expire
  • Your Google search presence over time

Included in every plan

Maintenance is built into the price

Every managed plan includes hands-on support time — from 30 minutes a month on Starter to 4+ hours on Commerce — plus all the automatic care above. Extra help is $75–$150/hr, always agreed up front.

FAQ

Maintenance questions

What counts as a content update?

Things like new hours, a new team member, updated prices, a fresh photo, a new page section. Send an email describing the change; we make it. It comes out of your plan's included support time — most updates take minutes.

What if I need more help than my plan includes?

No problem — extra time is billed at $75–$150/hr, and we always give you a heads-up before the clock starts. If it happens every month, we'll suggest moving up a tier so you save money.

What happens if my site goes down at night or on a weekend?

Our monitoring notices within minutes — usually before anyone else does — and we get it back up. Higher tiers include emergency response commitments for revenue-critical sites.

Can you maintain a website you didn't build?

Usually, yes. We'll review your current site first; most sites we migrate onto our own servers so we can stand behind the security and backups properly.

Give your website a caretaker

Tell us about your site — we'll take a look and recommend the right level of care, free.